Research Publications

HWTC’s research publications give you unparalleled insights in hospitality trends.

Insights Prepared by HWTC

As experts in hospitality, we have a responsibility to share our learnings with the industry. Our collaborative research publications highlight what is happening in the workforce today and what you should prepare for tomorrow.  

Key Insights: Employer Consultations on the Potential of Sector-Focused Micro-Credential

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Employer Consultations Insights
Monograph Issue 7C Cover Page

Sector-Focused Micro-credentials: What, Why, How, When and For Whom?

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Hospitality Leaders’ Insights on The Potential of Sector-driven Micro-credentials

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Micro-Credentials for a Recovering Hospitality and Food Service Sector

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Hospitality Workers Training Centre. Thumbnail for Monograph Series: Issue 6. Focus: Serving Recovery with Soft Skills. List of report highlights. In this issue: What are soft skills? Why are soft skills important for both employers and their teams? How can soft skills development support pandemic recovery and workforce resilience?

Serving Recovery with Soft Skills

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Soft Skills in Ontario’s Post-Pandemic Hospitality and Food Services Sector

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Hospitality Workers Training Centre. Thumbnail for Monograph Series: Issue 5, Part Two. Focus: Workforce Development Intermediaries as Interpreters of Labour Market Information (LMI). List of report highlights. In this issue: What is nowcasting? Impact of automating the analysis of labour market information. Human vs Machine - What workforce Development Intermediaries can do that machines can't.

Workforce Development Intermediates as Interpreters of Labour Market Information (LMI)

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Hospitality Workers Training Centre. Thumbnail for Monograph Series: Issue 5, Part One. Focus: Workforce Intermediaries as Creators of Labour Market Information (LMI). List of report highlights. In this issue: what is labour market information? How do workforce intermediaries create timely labour marker information? Six attributes of quality labour market information.

Workforce Intermediaries as Creators of Labour Market Information (LMI)

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Hospitality Workers Training Centre. Thumbnail for Monograph Series: Issue 4. Focus: Mapping Career Potential with Lattice Pathways. List of report highlights. In this issue: What if there is more to career progression possibilities than the traditional corporate ladder? What is a Career Lattice Model and why is it more important now, than ever? How can a local career lattice help?

Mapping Career Potential with Lattice Pathways

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Hospitality Workers Training Centre. Thumbnail for Monograph Series: Issue 3. Focus: A Rapid Response Approach to Mitigating the Impact of Local and Massive Workforce Disruptions. List of report highlights. In this issue: What are Rapid Response approaches to workforce disruptions? What can be learnt from Rapid Responses in other jurisdictions? How can sector-focused paid responses serve to mitigate the impact of retrenchment on workers, their employers, and their communities at large?

A Rapid Response Approach to Mitigating the Impact of Local and Massive Workforce Disruptions

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