Solutions for your workforce.

Partner with HWTC to attract, hire, and retain a skilled workforce.

We have all the right ingredients for long-term success.

As industry partners, we know what it takes to make it in the hospitality sector. Whether you are hiring new staff or supporting an existing team, we have the solutions you need to build a thriving workforce.

Build your dream team
Improve employee retention
Increase customer satisfaction

Seasoned Expertise

We have nearly 20 years of experience connecting hospitality employers with qualified job seekers.

568

PARTICIPANTS TRAINED IN 2023

75%

OF PARTICIPANTS SECURED EMPLOYMENT

300+

PREFERRED EMPLOYER PARTNERS

90%

PARTICIPANT SATISFACTION RATE

Workforce Development

Explore HWTC’s proven training, certification, and workforce development options for increasing employee engagement and maintaining a skilled workforce.

Compliance Modules

Bundle Health and Safety Compliance Training Modules and ensure your business meets Ontario’s legislation for Workplace Health & Safety under the Occupational Health and Safety Act (OHSA). These 4 virtual modules are easy to navigate, accessible and cost effective. They cater to the diverse needs of hospitality operations including food and beverage, accommodations and attractions. .

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Job Ad Optimizer

The Job Ad Optimizer is a powerful digital solution designed to analyze and compare the employment terms and conditions listed in your job ads with those of your local competitors who are hiring the same positions in your location. Leveraging real-time data from the Canada Job Bank, our Job Ad Optimizer offers current insights into your competitiveness as an employer. Enabling you to pinpoint strengths relative to your competition and identify areas for potential improvement in employment terms and conditions.

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Consulting Services

Discover how HWTC can help you launch customized workforce solutions that support retention and improve your hiring process.

Capacity Building

Our best practices in workforce development are tried, tested and true and we are ready to put them to work for you. Discover how we can help you achieve your business goals.

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Custom Training

Over the past 20 years, we have helped dozens of businesses build customized training programs to address specific organizational concerns. Reach out to our team to discuss your workforce challenges and potential training solutions.

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Training that keeps up with the rush.

Looking for skilled workers to join your team? Our training programs are designed to provide job seekers with the real-world skills you need to keep your business moving. Keep an eye out for candidates with the following credentials from HWTC.

Hospitality research, to go.

HWTC Employing Labour Market Information - March 2024

Employing Labour Market Information

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Key Insights: Employer Consultations on the Potential of Sector-Focused Micro-Credential

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Sector-Focused Micro-credentials: What, Why, How, When and For Whom?

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Hospitality Workers Training Centre obviously understands the inner workings of the hospitality industry. Andrea took the time to understand our needs, after which she sent us a candidate best suited for the position we needed. It worked out perfectly, and I am sure this partnership will continue for years to come!


Zorica - General Manager

As an HWTC preferred employer partner we can connect you with qualified, pre-screened job seekers before they hit the market. As well, HWTC’s new suite of micro-credentials for the hospitality industry make it easier for employers to quickly spot candidates with the skills they need.

HWTC’s Employment Specialists work closely with our preferred employer partners to understand your needs and develop custom workforce solutions. Simply send an email to employment@hwtc.ca and one of our Employment Specialists will get back to you within 24 hours.

HWTC’s Knowledge Centre can help empower the change you want to see, in yourself as an employer and in your staff. In addition to tools like ReSET, our sector-focused research will help you gain a better understanding of workforce development trends so you will have a head start on hiring and retaining a workforce committed to success.