Why train with us

We support your mandate
We help clients earn credentials, build confidence, and move into the workforce while you meet performance targets.

Flexible formats
Online and instructor-led classes that fit individualized service plans.

Quick and affordable
No time to lose – Targeted, timely programming that doesn’t miss a beat.

Retention and promotion supports
Upskilling opportunities that help cross-train and promote from within.
Training formats
Self-paced courses
Online modules learners complete on their own schedule.
Instructor-led training
Live sessions in Toronto or via Zoom.
Webinars
Topical sessions for service providers and employer teams.
Discover our courses
Browse our full course catalog by category. Click any category to expand and see the courses inside. Every course links directly to the registration page on courses.hwtc.ca.
Workplace Compliance
4 courses are offered in this category.
Accessibility for Ontarians with Disabilities Act (AODA)
Foster accessible, inclusive workplaces with practical AODA and Universal Design skills.
Occupational Health and Safety Training (OHSA)
Understand worker rights, hazards, and safety responsibilities under Ontario’s OHSA.
Workplace Hazardous Materials Information System (WHMIS)
Read labels, use Safety Data Sheets, and handle hazardous materials safely.
Workplace Violence and Harassment Training
Recognize, prevent, and address workplace violence and harassment under the law.
Job Search Success
4 courses are offered in this category.
Preparing for Interviews
Build confidence, practise common questions, and present yourself professionally.
Transferable Skills Training
Recognize and articulate your transferable skills with a personal mind-map.
Food and Beverage Certifications
2 courses are offered in this category.
Safe Food Handling
Earn the Safe Food Handling certificate essential for food service jobs.
Smart Serve Training
Earn the Smart Serve certificate required to serve alcohol in Ontario.
Workplace Success
5 courses are offered in this category.
Anti-bias Training for the Workplace
Recognize personal biases and adopt strategies for a more inclusive workplace.
Customer Service Training
Build practical customer service skills that create memorable guest experiences.
Self-Regulation Part 1: Social Styles
Identify your social style and learn how it shapes your work interactions.
Self-Regulation Part 2: Social Skills
Build nine essential social skills for long-term workplace success.
Working in Teams Training
Communicate, collaborate, and contribute positively to any team.
Leadership
5 courses are offered in this category.
Allyship and Creating Safer Spaces
Apply real-world strategies for inclusion and allyship as a leader.
Coaching for Leaders
Recognize coaching opportunities, set goals, and measure team improvement.
Motivating and Engaging Employees
Strategies leaders use to motivate and engage their teams for maximum impact.
Qualities of a Good Leader
Recognize and apply leadership qualities that inspire teams and drive performance.