Protecting your data is important

HWTC Privacy Policy

Welcome to the Hospitality Workers Training Centre’s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This policy outlines the types of information we may collect, how we use it, and how you can control and protect your data. 

1. Information We Collect 

1.1 Personal Information 
On this website and other linked pages, we may collect personal information, including but not limited to:

  • Name
  • Contact information (email, phone number)
  • Demographic information
  • Employment details  

1.2 Non-Personal Information 
We may also collect non-personal information, such as: 

  • Browser type
  • IP address 
    Operating system 

2. How We Use Your Information 
We use your information for the following purposes:

  • To provide and maintain our training services
  • To communicate with you
  • To improve our services and user experience
  • To comply with legal obligations 

3. How We Protect Your Information 
We prioritize the security of your personal information and employ industry-standard measures to safeguard it. Including, but not limited to:

  • Access Controls
  • Regular Audits and Monitoring
  • Employee Training 
  • Data Backups  
  • Physical Security
  • Privacy by Design
  • Regular Software Updates and Patch Management 

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. 

4. Sharing Your Information 
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. We may share aggregate information with trusted third parties who assist us in operating our website and providing services. 

5. Retaining Your Information 
We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy.  

6. Cookies and Tracking Technologies 
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. 

7. Your Choices  You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of receiving communication from us  

Children’s Privacy  
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If HWTC becomes aware that we have collected personal information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our systems. 

9. Contact Us 
 If you have any questions or concerns about our privacy policy, please contact us at comms@hwtc.ca 

By using our website, you consent to the terms of this privacy policy.