Proudly serving the hospitality industry since 2004.

Meet the organization behind our training, research, and capacity building services.

Supporting a strong and vibrant workforce.

Since our inception in 2004, we have worked with job seekers, workers, employers, and researchers to develop and launch high-quality, responsive, career-focused initiatives that build resilience and excellence in the hospitality workforce.

 
As a forward-thinking organization, HWTC takes pride in being able to anticipate and proactively address industry needs. We do this by actively monitoring industry trends, listening to our clients, engaging industry professionals, and rigorously evaluating workforce solutions.

 
Our goal is to launch informed, relevant, and impactful solutions that address our most pressing challenges. From the SARS crisis to the COVID-19 pandemic, we have built a strong reputation for supporting the hospitality industry through good and bad times.

A holistic approach to hospitality workforce development.

Training

Our training programs provide job seekers and hospitality workers with in-demand skills for the workplace.

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Capacity Building

We develop responses that strengthen workforce development, hospitality job quality, and employment and retention outcomes for workers and employers.

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Research & Development

Our research informs the workforce development field about promising practices, impactful programming, and innovative services and supports.

See Resources

Trusted partners in skills training and workforce development.

We are grateful for the sustained support of our funders and community partners.

Backed by experience

238

PARTICIPANTS TRAINED IN 2021

80%

OF PARTICIPANTS SECURED EMPLOYMENT

300+

PREFERRED EMPLOYER PARTNERS

98%

PARTICIPANT SATISFACTION RATE

Join the movement

We are on a mission to bring longevity to the hospitality industry. Get in touch with our team to learn more about our support services and programs. 

Contact Us

HWTC is making an impact.

Learn more about the success of HWTC’s current initiatives and our plans for future growth in our annual Impact Reports. 

Learn More

Recent Publications

Monograph Series: Issue 7b

Continued from Issue 7a - This explores the concept of micro credentials in more detail how we developed our approach to building and validating them.

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Monograph Series: Issue 7a

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Monograph Series: Issue 6

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